AI Chatbot-Human Relationship in the Contemporary World: A Review

Abstract

This review article aims to explore the different perspectives of the relationship shared between AI driven chatbot and human beings in the context of the current world dynamics. This paper attempts to investigate the positive qualities of their interaction patterns and identify the deficit areas of the service arena, leveraging the literature and research on chatbot and human relations. The application of the study lies in the future development of appropriate tools and strategies to promote quality and facilitate interaction between them by targeted information updates, redesigning algorithmic models and continuous feedback analysis.